Delivery charges are calculated at checkout and may vary depending on your country. You’ll see the applicable shipping fees before completing your order.

We accept payments via Bitcoin, Solana, and Cardano. Simply use the provided wallet addresses for each token to complete your transaction.

UK delivery typically takes 1-3 business days. For international orders, expect delivery in 7-10 business days.

Your security is our priority. We do not store your payment information. We use trusted third-party payment processors, such as Stripe and PayPal, to handle all transactions securely, ensuring your data remains protected at all times.

Once your order is placed, you’ll receive an order confirmation email. We will then process your payment and prepare your items for shipping. You’ll receive another email with tracking details once your order has been shipped. Delivery times depend on your location, and you’ll be able to track your order’s progress every step of the way.

Once your order is placed, it’s processed quickly to ensure fast delivery. If you need to make changes or cancel your order, please contact us within 2 hours of placing the order. After this window, it may not be possible to modify or cancel your order as it may already be in processing or shipped.

If you received a damaged or incorrect item, please contact our customer support team immediately with your order number and a description of the issue. We’ll guide you through the return or exchange process and ensure that the correct item or replacement is sent to you as quickly as possible.

If you have any questions or need assistance, you can reach our customer support team via email and/or our contact page. We’re here to help and will respond to all inquiries as quickly as possible

Most Vault products are classified under **HS Code 8442.50**, which covers -engraved or prepared metal plates used for imprinting or inscription-. This code is used for customs declarations when shipping internationally. If you’re ordering from outside the UK, your country may apply import duties or taxes based on this classification. We recommend using SimpleDuty website or checking with your local customs office to estimate any additional costs.