Privacy Policy

Vault Privacy Policy

At Vault, we are committed to providing high-quality products and services while respecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when you use our website, products, and services.

GENERAL

Please read this Privacy Policy carefully before using our Website.

Definitions
“We,” “Us,” and “Our” refer to Vault, its subsidiaries, affiliates, and any agents or third-party service providers.
“You” refers to the individual accessing or using our website or services, or the company or legal entity on behalf of which the individual is acting.

COLLECTION OF INFORMATION

We collect personal information to improve our service delivery, provide additional product or service details, and protect your account and personal information. The following information may be collected when you interact with our Website or purchase our products:

  • Contact information such as your full name, address, and email address.
  • Information provided when creating an account or purchasing our products or services.
  • Communications, feedback, and suggestions provided by you.
  • Payment details such as credit card and banking information.
  • Billing information and customer service-related information.

You represent and confirm that you have obtained consent from any individual whose information you provide to us.

We may also collect personal information when you fill out forms, purchase products, or from third-party services such as financial institutions and credit bureaus.

Our servers automatically collect non-personally identifiable information such as domain names, websites visited, and IP addresses, which may be used for analyzing website traffic but are not personally identifiable.

USE OF INFORMATION

We use your personal information to:

  • Manage your account and registration.
  • Provide details about our products and services through various communication methods.
  • Perform financial, identity, fraud prevention, and regulatory checks.
  • Conduct product development, statistical analysis, and market research.
  • Improve our services and product offerings.
  • Maintain updated records and comply with applicable regulations.
  • Provide customer service and respond to feedback.
  • Send you information on new products, services, and promotions (with your consent).
  • Improve your experience on our Website and identify products of interest.

You may withdraw your consent at any time without affecting the lawfulness of prior processing. You can update your preferences by contacting us.

We may also use your email to communicate updates, promotions, and product feedback requests. You have the option to opt-out of these communications.

SHARING PERSONAL INFORMATION

We do not share your personal information with third parties for marketing purposes without your consent. However, we may share aggregated, anonymous data with advertisers and other third parties.

We may share your personal information with third-party service providers (e.g., credit agencies, customer relationship management providers) who will only use the information to perform services for Vault.

We may disclose your information to third parties for the following reasons:

  • Compliance with anti-money laundering, fraud prevention, and regulatory checks.
  • To fulfill legal obligations or requests from law enforcement or regulatory authorities.
  • In the event of a merger, acquisition, or sale of assets.

Analytics

We may use third-party services, such as Google Analytics, to analyze website usage. These services collect data to help us improve our Website and service. You can opt-out of certain features by adjusting your device or app settings.

LINKS TO OTHER WEBSITES

Our Website may contain links to third-party websites. Please note that we are not responsible for the content, privacy policies, or practices of these external sites. We encourage you to review their privacy policies before sharing any personal information.

SECURITY OF YOUR PERSONAL INFORMATION

While we take commercially reasonable steps to protect your personal data, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We strive to safeguard your information to the extent possible but cannot guarantee its absolute security.

CONSENT REQUESTS AND PREFERENCES

You can contact us to modify or withdraw your consent for the information we collect. However, we may continue using certain information if it is necessary for the functioning of your account or to meet legal requirements.

CHANGES TO THIS PRIVACY POLICY

Vault may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically. Updates are considered effective when posted on this page.